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Hi Sam,
I like to look on child line because it makes me feel comfortable.
Though recently it has appeared on my favourite list and my 'recent tabs'.
I'm scared of my mum finding out, what should I do?
Hi there,
Its good to hear that you feel comfortable looking at our site.
It's okay for parents to want to make sure you are safe online and they might want to check out which websites youve been visiting. This means that if you want to visit ChildLine, it might make it hard to hide from them. We want you to feel able to visit us online without worrying that someone will know about it so we have some simple things you can do to hide your visit.
Most browsers have a private mode in Chrome it is called Incognito, in Firefox, Safari and Internet Explorer it is called Private Browsing. You can usually open a private browsing window by selecting it from the menu. When visiting ChildLine in a private browsing window, it wont leave any traces that youve been here.
If you cant do this, or have visited us in a normal window and want to hide that, you can also do things like delete your browsing history and clear any cookies. You can find out more about how to do this on our page called cover your tracks.
Visiting ChildLine through your phone can be a little different and will vary depending on which phone you have. Most phone browsers have the private browsing option, but if not you could always use a computer thats more private. Sometimes more private might mean using a public computer like a library as your parents would have less control over that.
I hope that helps, remember that calls to ChildLine are always free and dont show up on the phone bill. The only thing you need to do to hide your call to ChildLine is to clear the recently dialled numbers from the phone itself.
Take care
Sam
You can talk privately to a counsellor online or call 0800 1111 for free.
You can ask me about anything you want, there's nothing too big or small. I read every single letter but I can only answer a few each week. My replies are published here on my page.