The steps below are for desktop browsers, not mobile phones or other devices which may be different.
Internet Explorer 9
- Click on the 'gear' icon in the top right hand corner of the screen. It looks like a little wheel. Then click on Internet Options.
- This will make a box pop up with the names of several different sections along the top. You will already be in the section called General.
- In the General section under Browser History, select the Delete button.
- Tick each box: Temporary Internet files, Cookies, History, Download History, Form data, Passwords, InPrivate Filtering data.
- Un-tick the 'Preserve Favourites website data'.
- Click Delete to clear everything.
Internet Explorer 7 and 8
- Go to the menu bar at the top of the page. Click on the Tools menu and select Internet Options. This will make a box pop up with the names of several different sections along the top. You will already be in the section called General.
- In the General section under Browser History, select the Delete button.
- You can select and delete each section: Temporary internet files; Cookies, History; Form data and Passwords.
- You can also just select the 'Delete all' button at the bottom to clear everything.
Internet Explorer 6
If you use Internet Explorer 6, go to the menu bar at the top of the page.
- Click on Tools.
- Go to the bottom of the dropdown menu and click on Internet Options. This will open a box with the names of several different sections along the top. You will already be in the section called General.
- In the middle of this box is a section called 'Temporary Internet Files'. Click on the button marked 'Delete files'.
- When the box pops up, tick the 'Delete all offline content' box and then click OK.
- When your computer finishes deleting your temporary internet files, you will be back in the General Internet Options box.
- Look at the section below called History. Here you can click on the 'Clear History' button.
- A pop-up box will ask you if you want to delete all items in your history folder. Click 'Yes'.
- Click 'OK' to close the Internet Options box.